Author Archives: Yvonne Webb

So tell me this – what does your finished business look like? When it can run for you, not because of you? You may still choose to be involved- but that’s a choice. What’s the date going to be – any idea? What does the…

Why would someone leave a perfectly good job with another company to come and work for me? This is what we call hiring anxiety. If you are recruiting, now, or in the future you should have lots of answers to this question. Yet I still…

Recruitment USP Can you answer that easily? Most people say its our customer service, or our experience. And that may be the case, but I would challenge that and say is it really? Have you spent time really working out your Unique Selling Point (or…

Research shows that 68% of customers leave because of perceived indifference. You may have a given them a product or service, which at the time they were happy with. But then …..radio silence. You don’t keep in touch. You are not continuing to show them…

Do you get the feeling your business is capable of more? More profit, maybe a better balance, or a more aligned team? Try Group Coaching.  My next intake for Group Coaching opens shortly and will launch next month – if you have some drive and…

Most companies know they’d benefit from strategic planning… however this isn’t just a one off piece of work to be referred to. It should be part of a process. Often companies who need this are companies who are already doing well and experiencing growth, but…

Lots of business owners out there operate with a scarcity mindset. A ‘what if something goes wrong?’ mindset. Sometimes they’ll focus on the fear of what could go wrong, rather than allow themselves to dream about what might go right. I went to the High…

How well do you manage your time? Have you considered a Default Diary? One of the first things we look at with clients is diary management. All too often they are on the hamster wheel…doing, doing, doing. They often feel they’re consumed by the business.…

One tool we use when we talk about marketing or lead generation is the Buyers Pyramid. This states that at any given point in time, only around 3% of people are ready to buy your product or service. 7% are open to it but not quite…

A really common comment I get when people are talking about their business is that they haven’t got time. Usually because they aren’t prioritising. This is often the place I start with clients. It’s not that they haven’t got time…they are not MAKING time. They…

So, how systemised is your business? Systems run the business. People run the systems. You manage the people. We would suggest anything that you do on a regular basis should be systemised. This might be your recruitment process, is there a file somewhere that has…

How often do you use a ‘coaching approach’ with your team? If you are like most business the answer is probably not very often. When I ask people what the difference in their head is between coach and manager…usually the response I get is that…