Tag Archives: customer experience

Discovering Balance and Fulfilment: The Wheel of Life The Wheel of Life Concept The Wheel of Life is a widely-used coaching concept that provides a bird’s-eye view of various aspects of your life. Rather than navigating day-to-day routines, it encourages you to reflect on the…

Research shows that 68% of customers leave because of perceived indifference. You may have a given them a product or service, which at the time they were happy with. But then …..radio silence. You don’t keep in touch. You are not continuing to show them…